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1. Does the Village pick up tree branches year round?

Tree branches will be picked up in the fall on the first Monday of each month for one week. The Village will also pick up branches following a severe storm. Fallen branches should be moved to the curb no later than 48 hours after the storm. If branches have not been picked up please notify Public Works at 708-352-2922 no later than one week following a storm event.

2. When is the Village’s leaf removal program?

Leaves will be removed in late October through the first week of December. Village e-briefs and Rose Clippings will provide a removal schedule by the week. Only leaves should be raked to the street curb at the start of each week for your section. Other landscaping materials such as plants, grass, branches or pumpkins should not be raked into the street. Please exercise caution during this time by not parking automobiles on large leaf piles which can ignite from hot engines.

3. How can I get a load of mulch?

Mulch is available in the spring to residents outside the Public Works garage, located at 937 Barnsdale Road. If supply permits, residents can request a truckload of mulch (approximately 3 yards) by going to the online request form.

4. When is hydrant flushing conducted?

Hydrants are flushed each spring testing water flow and pressure. Harmless water discoloration may occur during the testing process. Run water from a fixture located in the lowest level of your home to alleviate discoloration. Avoid doing laundry or using the dishwasher until the water is clear.

5. Who do I contact when the street light is not working?

Residential streetlights are maintained by ComEd and can be reported online. For lights maintained by the Village, 31st street and La Grange road, please go to the Village website online request system.

6. What are the parking restrictions during snow removal?

When snow begins, residents should make every effort to remove parked cars from the streets. Clear streets allow the Village staff to salt and later plow when the snow accumulates beyond 2 inches. It is illegal to park on any street for 12 hours after a snow fall of four inches or more.

7. Are there watering restrictions during the summer months?

There are code restrictions for water sprinkling throughout the Village. A $50 fine may be imposed for each occurrence of code infraction. View the ordinance. From May 15 through September 15, it shall be unlawful for any person to sprinkle or water lawns within the corporate limits of the village except in accordance with the following guidelines:

• Residents with even numbered homes can water on even numbered calendar days.
• Residents with odd numbered homes can water on odd numbered calendar days.

8. Does the Village have a cost sharing program for sidewalk replacement?

No, the Village will replace an existing sidewalk square with a vertical displacement trip hazard of 1 inch or more at no cost to the resident. Replacement is done in the fall and requests made after commencement of work will be placed on the list for replacement the next season.

9. Does the Village replace damaged curb in front of my house?

Public Works can come out and inspect any damaged curb upon request. Generally curb replacement would be done, if needed, in conjunction with road paving projects.

10. How are parkway trees trimmed?

Parkway trees are trimmed every five years by a Village hired contractor.

11. Who do I contact for a new parkway tree?

Tree replacement program allows residents to replace parkway trees and share the cost with the Village. New trees are planted in the spring and fall of each year. The Village website has an online request system which can be completed in February for spring and in September for fall tree planting. Residents are prohibited from planting their own tree in the parkway, permission is needed for the specific location and species.

12. What does it mean when my tree has a spray painted mark?

The tree has been inspected and will be placed on the removal list.

13. Who is responsible for water and sewer services?

The Village maintains and operates the main sewer and water services throughout the Village. All sewer connections from a private residence or business to and including the connection point are the responsibility of the resident. Water service lines are maintained by the homeowner after the B-box.

14. How do I report a water main break?

Public Works is available 24 hours a day, 7 days a week to repair water main breaks. During business hours contact Public Works at 708-352-2992 or after hours call the non-emergency Police Department at 708-352-2151.

15. What do I do if the sewer backs up into my house?

Public Works will respond by checking the main sewer line for blockages, if none are located the homeowner should contact a licensed plumber to investigate their property connections. Contact Public Works during business hours at 708-352-2922 or after hours call the non-emergency Police Department at 708-352-2151.